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Case Study · Personal Injury Law

100+ hours saved. Every case.

The Schaff Law Group handles fast-paced personal injury work where thousands of pages of unstructured medical records must be turned into usable chronologies before deadlines. With DecoverAI's embedded custom medical-record engine, they reclaimed over 100 hours of case-prep time and transformed four core workflows.

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Matter
Personal Injury Law
Time Saved
100+ hours
Workflows
4 core workflows
Engagement
Custom embedded build
By the numbers

What efficiency looks like at scale

100+
Attorney hours saved
Over 100 hours of case-prep time reclaimed per matter—time now reinvested into strategy and growing the practice.
4
Core workflows transformed
Medical chronologies, record review, settlement demand drafting, and interrogatory responses—all rebuilt around DecoverAI.
1000s
Pages reviewed per matter
Thousands of pages of unstructured medical records processed, classified, and summarized accurately and at deadline speed.
01The Brief

Case summary

The Schaff Law Group is a personal injury firm operating in one of the most document-intensive areas of law. Every matter arrives with a backlog of medical records—often thousands of pages, spanning multiple providers, in inconsistent formats—that the firm must synthesize before they can build a chronology, assess damages, or draft a demand.

DecoverAI partnered with Schaff to build a custom medical-record understanding engine embedded directly into the firm's workflow. The system was not off-the-shelf: it was trained and configured around how the firm reads records, what they need from them, and the downstream documents those records feed.

The result was a firm that could review more matters, prepare them faster, and produce higher-quality outputs—without adding headcount. Over 100 hours of attorney and paralegal time have been reclaimed, and the team now operates with a level of efficiency and thoroughness that would not be possible with a traditional review approach.

02The Challenge

The medical records backlog that eats every PI practice

Personal injury firms face a document problem that never gets easier: records arrive in bulk, in inconsistent formats, and there's never enough time to read all of them before the next deadline. Schaff needed to solve:

  • Unstructured, high-volume medical records
    Records from hospitals, specialists, imaging centers, and physical therapists arrive in different formats with no standard structure. Reading them page by page is the only option—until it isn't.
  • Chronology creation under deadline pressure
    A complete, accurate medical chronology is the foundation of every demand. Building one manually from thousands of pages takes days that fast-paced PI work doesn't have.
  • Settlement demand quality and consistency
    The strength of a demand depends on the quality of the underlying record synthesis. Inconsistencies in how records are read lead directly to inconsistencies in demand quality.
  • Interrogatory response efficiency
    Answering interrogatories accurately requires pulling facts from records quickly. Manual search across thousands of pages is slow, error-prone, and hard to scale across multiple open matters.
03Workflows Enhanced

Four workflows, one custom engine

Medical chronology creation

DecoverAI reads thousands of pages across every provider and generates structured, date-ordered chronologies in a fraction of the time. What used to take days now takes hours.

Medical record review

The custom engine classifies record types, surfaces relevant diagnoses, treatment plans, and prognoses, and flags anything that conflicts with or supports the client's account.

Settlement demand drafting

Record summaries feed directly into demand drafts, ensuring every treatment, procedure, and prognosis is accurately reflected and nothing from the medical record is overlooked.

Interrogatory responses

Specific facts are pulled from thousands of pages in seconds. The team answers interrogatories faster and with higher confidence that every factual claim is grounded in the record.

04The Embedded Model

Not a plug-in. A purpose-built system.

Personal injury work is not generic. The way medical records need to be read, the structure of a damage chronology, the specific facts interrogatories look for—these are not problems you solve with an off-the-shelf platform and a login.

The DecoverAI team embedded with Schaff to understand exactly how the firm reads records, what they need from them, and how that information flows into downstream documents. They then built a custom ingestion and classification engine that reflects how Schaff works—not how a generic system assumes they work.

That specificity is what allows the team to trust the output. When a chronology comes out of DecoverAI, the paralegals at Schaff aren't checking it against the raw records to see if the system got it right. They're using it—because they helped build the system that produces it.

05The Impact

Efficiency, accuracy, and room to grow

  • 100+ hours saved on case preparation across matters—time reinvested into client relationships, strategy, and caseload growth.
  • Thousands of pages reviewed accurately and consistently, without the fatigue or inconsistency that accumulates in manual review at scale.
  • Four workflows transformed: chronology creation, record review, demand drafting, and interrogatory responses are all faster and more thorough.
  • Higher-quality outputs across every deliverable, because the underlying record synthesis is more complete and accurate than manual review allows.
  • A system the team trusts—built around how Schaff actually works, not how a generic platform assumes legal teams should work.

DecoverAI has been a great asset in helping our firm become more efficient, productive, and thorough. I've used DecoverAI to review thousands of pages of records and provide data-rich answers. I'd recommend DecoverAI to any firm looking to save time and grow efficiency.

Jameson Perhac, Paralegal
The Schaff Law Group

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